I mean it.
Let me be brutally blunt, we put up with so much shit as normal joe air travellers, and are often treated (one way or another) so very poorly, that flying with Copa Airlines and Air Panama was a series of little wow moments. Check-in counters? Properly staffed, the net result is that you don’t wait THREE FRICKIN’ HOURS in line among a horde of pissed off people standing around like cattle and nearly miss your flight for Europe. I’m looking at you Air Transat. Yes you, don’t turn away, you want to save on costs, I get it, but sometimes you go too far. Check-in at Montreal with Copa? Maybe ten minutes tops, even faster in Panama City.